With User Accounts, several people can contribute to the website. Each person should have a separate account with unique settings and preferences. User accounts control what type of changes can be made on the website.

Adding Users

To add a new user, click the Users icon in the dark gray admin menu on the left side of the web page. This will take you to the page where you can add and manage all the users on your site.
Add a new user by clicking the Add User button in the top right-hand corner.

Name
The Names, both first and last, are required.

Email
This field is required if the user level is set to Viewer, Contributor, or Administrator. The email address must be valid, which will also be the user’s ID to log in. The email address needs to be complete: myname@example.com.

User Level:

Admin – The Admin or Administrator has full access to the site with no restrictions on content or design. Changes to the site are immediately displayed. The Admin level can add users, set page and user level access, change Themes, and edit all content.

Viewer– This is just a user with a login. They can't edit anything on the website but can see pages set to have viewer-level permissions or higher. Someone who has not logged in cannot see pages set to viewer-level permissions.

Contributor– This user level can edit specific pages and work on particular parts of the site.
Contributors will need specific "Page Edit Access" and/or "Permissions" set to contribute. 

  • Page Edit Access This is where you can specify the pages a user can have access to edit.
  • Permissions These are the collections and higher functions you can set a user to have access to manage.

Correspondent– This user cannot log into the site. This is just for biographical data such as a guest speaker used in the Media Collection or to set up a person to receive submissions without allowing the person to log into the website.

Reset a User Password

To reset a user's password in their account, click on the Reset Password button to send a password reset link to the email address associated with their account. From there, they can click the link, enter a new password, and log in.

Can't log in? Reset Your Password.

If you can not log in, you likely have forgotten your password, don't have a user account on the website, used a different email for your account, or there is possibly a mistyped part of your email address or password. 

If you have a user account but can't log in, try resetting your password by following these steps.

  1. Go to your church or school website.

  2. Scroll to the bottom and select the "Login / Customize" link.
  3. Then click on one of the password reset options.
  4. This will prompt you to enter the email associated with the account on your website.
  5. When you submit, a link will be emailed to you.
  6. Now, find the email and click the link.
  7. On the new page, enter a new password to something you can remember.
 

Password Reset Options:

Reset Password:
Email a link to assign a new password to your account.


Lost Password
Emails a link to allow you to assign a new password to your account.
 
Send a One-Time Login Link

Emails a link that will allow you to log in without a password but will expire.

If No One Has Access

If you don't have a password but have been asked to help or take over the website, contact us, and we'll help you get the access you are authorized to have.

Email Us:
Support@AdventistChurchConnect.com

Contact:
Phone: 877-518-0819